Política de privacidad

Privacy Policy

Last updated: June 5, 2026

Kivarea operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide you, the customer, with a curated shopping experience. The Services are powered by Shopify.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase through, or otherwise interact with our Services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described below.


Personal Information We Collect

When we refer to "personal information," we mean information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified information.

Depending on how you interact with our Services, we may collect:

  • Contact Information: Name, billing address, shipping address, phone number, and email address.

  • Payment Information: Credit/debit card details, payment confirmations, transaction information, and other payment-related data.

  • Account Information: Username, password, security questions, preferences, and account settings.

  • Transaction Information: Products viewed, added to cart, wishlisted, purchased, returned, exchanged, canceled, and purchase history.

  • Customer Support Communications: Information you provide when contacting us.

  • Device Information: IP address, browser type, device identifiers, network information, and similar technical data.

  • Usage Information: Information about how and when you use our Services.


Sources of Personal Information

We may collect personal information:

  • Directly from you when you create an account, place an order, contact us, or otherwise interact with our Services.

  • Automatically through cookies and similar technologies while you browse or use our Services.

  • From our service providers that process information on our behalf.

  • From business partners and other third parties.


How We Use Your Information

We may use your personal information to:

Provide and Improve Our Services

Including:

  • Processing orders and payments

  • Managing returns and exchanges

  • Shipping products

  • Maintaining your account

  • Remembering your preferences

  • Recommending products

  • Personalizing your shopping experience

Marketing and Advertising

Including:

  • Sending promotional emails, SMS messages, or postal mail

  • Displaying personalized advertisements based on your activity

Security and Fraud Prevention

Including:

  • Verifying your identity

  • Detecting fraudulent or illegal activity

  • Protecting our Services and users

You are responsible for keeping your account credentials confidential.

Customer Support

To respond to your questions and provide assistance.

Legal Compliance

To comply with applicable laws, legal requests, court orders, and to enforce our Terms of Service.


How We Share Your Personal Information

We may share your personal information:

  • With Shopify, payment processors, shipping providers, cloud hosting providers, analytics providers, and customer support providers.

  • With advertising and marketing partners to provide personalized advertising.

  • When you instruct or consent to share information.

  • With affiliated companies.

  • As part of a business transaction such as a merger or acquisition.

  • To comply with legal obligations or protect our rights.


Shopify

Our store is hosted by Shopify.

Shopify collects and processes personal information to provide and improve the Services. Information you submit may be transferred and processed in countries outside your own.

Shopify may also process information collected across merchants using Shopify in order to improve its services and advertising tools.

To learn more, please review Shopify's Consumer Privacy Policy:

https://privacy.shopify.com


Third-Party Websites

Our Services may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing any personal information.


Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from minors.

If you believe a child has provided personal information, please contact us so we can delete it.


Security and Data Retention

Although we use reasonable security measures, no method of electronic transmission or storage is completely secure.

We retain personal information only as long as necessary to:

  • Provide our Services

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements


Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion of your information

  • Correct inaccurate information

  • Request a copy of your data (data portability)

  • Opt out of marketing communications

If you are located in the UK or European Economic Area (EEA), you may also have the right to:

  • Object to processing

  • Restrict processing

  • Withdraw consent at any time

You may exercise these rights by contacting us using the information provided below.

We may verify your identity before processing your request.


Complaints

If you have concerns about how we process your personal information, please contact us.

If applicable under your local laws, you may also file a complaint with your local data protection authority.


International Data Transfers

Your personal information may be transferred to and processed outside your country of residence.

Where required, we use recognized legal safeguards such as the European Commission's Standard Contractual Clauses (SCCs) or equivalent UK mechanisms to protect transferred personal information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, operational requirements, or legal obligations.

Any updates will be posted on this page together with the revised Last Updated date.


Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: crsamazon.ceo@gmail.com

Address:
San Vicente del Raspeig
Calle La Huerta Número 62
Escalera 3, Primero F
03690
Spain